Refund policy

STORM eSIM – Refund Policy

STORM eSIM supplies digital, data-only eSIM products.

Please check that your device is eSIM compatible and network unlocked before purchasing.

Once your eSIM activation details have been supplied and digital delivery has begun, cancellation rights may be affected where you have expressly agreed to immediate supply and acknowledged the resulting loss of the applicable cancellation right.

We cannot normally provide a refund simply because:

Your device does not support eSIM or is network locked.

You change your mind after the eSIM has been supplied/activated.

You delete an installed eSIM or incorrectly install it.

You have used some or all of the data allowance.

If an eSIM supplied by STORM eSIM is faulty or does not work as described, please contact us so we can investigate and, where appropriate, provide a replacement or refund.

Nothing in this policy affects your statutory rights under UK consumer law.

I'd use that rather than an absolute NO REFUNDS policy. For digital products in the UK, that last part matters.